Acceptable Use Policy

1. You must not

• Use the Service for any unlawful purpose or to facilitate illegal activity.
• Upload or submit content that is defamatory, harassing, discriminatory, or that infringes someone else's privacy, intellectual property or other rights.
• Upload personal information about employees or third parties without a lawful basis to do so.
• Attempt to gain unauthorised access to any part of the Service, other accounts, or our underlying systems.
• Scrape, crawl, harvest or otherwise extract data from the Service using automated means.
• Reverse engineer, decompile or attempt to derive the source code or training data of any AI feature.
• Use the Service to build a competing product, train a competing model, or resell AI outputs as a standalone service.
• Submit prompts or content designed to bypass safety guardrails, generate harmful instructions, or extract confidential system prompts.
• Use the Service to send spam, phishing, malware or any unsolicited bulk communications.
• Interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure.
• Resell, sublicense or share your account credentials with anyone outside your organisation.

2. AI feature use

My PocketHR's AI features provide general guidance only and are not a substitute for legal advice. You must not:

• Hold AI outputs out as formal legal advice to third parties.
• Strip or hide the "general guidance only" disclaimer when sharing outputs externally.
• Use AI outputs to make adverse decisions about a specific employee without independent human review.

3. Reasonable use

Plan limits (messages, document analyses, templates) are designed for normal small-business use. We may rate-limit, throttle or contact you if usage patterns suggest automated traffic, shared accounts, or resale.

4. Reporting abuse

If you believe someone is misusing the Service, please report it to abuse@mypockethr.com.au.

5. Enforcement

We may investigate suspected breaches and, at our discretion, warn you, restrict features, suspend or terminate your account, and report illegal activity to law enforcement. We aim to act proportionately and to give notice where it's safe and lawful to do so.